Terms and conditions

101 Collins Street provides gift wrapping services for your Items on a temporary basis subject to the following conditions.

By using 101 Collins Street’s Wrapping Station, you agree to these terms and conditions. Please read them carefully.

1.      Definitions.

1.      “Agreement” means these terms and conditions.

2.      “101 Collins” means 101 Collins Street and may also be referred to as “we”, “our” or “us”.

3.      “Customer” means a tenant or employee of a tenant of 101 Collins for any Services and may also be referred to as "you" or "your".

4.      “Item” means any and all of your property stored by 101 Collins Street on your behalf under this Agreement.

5.      “Services” means the receiving, storage, and gift wrapping of your Items by 101 Collins Street.

6.      “Pickup Date” means the date you pickup Item(s) from 101 Collins Street.

7.      “Final Pickup Date” means the date you pickup all remaining Item(s) from your 101 Collins Street. This also constitutes the end date of your Reservation.

2.      Your Obligations.

1.      Ownership of Stored Items. You must be the owner of the Items you store with 101 Collins Street. You may not store Items owned by other people. Your stored Items are not considered the possessions of the intended gift recipient(s).

2.      Business Relationship Limitations. 101 Collins Street only have a business relationship with you, the Customer. We/they do not have a business relationship with your intended gift recipient(s), the company/person who sold you an item you have stored at 101 Collins Street. We/they cannot handle any transactions or disputes on your behalf with any of the aforementioned parties.

3.      Insurance.

1.      You, or the Customer assume all of the risk for any and all gaps in coverage of insurance.  By signing this and initialing under, the Customer are releasing 101 Collins Street from any and all liability stemming from any losses at 101 Collins Street premises. 

2.      While 101 Collins holds general commercial liability insurance, we do not insure your individual Items while being stored with 101 Collins Street. 101 Collins Street does not agree to separate insurance or liability protection of any kind for your Items. You assume the risk of storing your Items with 101 Collins Street. Any and all losses suffered to any items are the sole responsibility of the customer.

4.      Item Pickup. You must pick up your stored Items by the last day of your reservation. 101 Collins Street will make every reasonable effort to contact you and arrange for you to pick up your Items. 

5.      Authorised Persons. Only you or someone you have authorized can pick up your Items. You must inform 101 Collins Street via emailing concierge@101collins.com.au in writing at least 1 day ahead of your scheduled pickup who that authorised person is. That person must present a photo ID to 101 Collins Street and sign a release to pick-up your Items. There will be no exceptions.

6.      Notice of Loss, Damage, or Destruction of Items and Filing of Actions. You agree to notify 101 Collins Street within 30 days from receipt of Items if you believe that any of your Items have been lost, damaged or destroyed by 101 Collins Street. The failure to notify 101 Collins within 30 days serves as an absolute waiver for any damage or losses suffered.

3.      Indemnification.
101 Collins Street hereby agrees to indemnify, defend, and hold 101 Collins harmless from any and all claims, demands, costs, liabilities, losses, expenses and damages (including reasonable attorneys' fees, costs, and expert witnesses' fees) arising out of or in connection with any claim that, taking the claimant's allegations to be true, would result in a breach by the indemnifying party of any of its warranties and covenants set forth in these terms and conditions.

4.      Limitation of Liability.

1.      Maximum Value of Items. You declare, for the purposes of this Agreement, that the maximum value of your Items stored by your 101 Collins is $250.00 total.

2.      Limitation of 101 Collins Street for Loss, Damage, or Destruction. 101 Collins Street is NOT liable for any loss, damage, or destruction or customer’s Items with one.

3.      No Other Damages. Neither party shall be liable for any other damages in any other event, regardless of legal action. This includes, but is not limited to fire, explosion, theft, water damage, any act of god, or criminal activity.

5.      Prohibited Items.
101 Collins Street reserve the right to not receive nor store Items. We/they can demand immediate removal of Items for any reason. Prohibited Items include, but are not limited to: fragile Items, mirrors, glass, liquids, perishable or refrigerated Items, gifts cards, cash, fine jewellery, artwork, weapons, flammable materials, toxic materials, living things, or any illegal substances or drugs recognized as illegal or hazardous. 101 Collins Street will not receive nor store any Items we/they believe are unsafe to handle or pose a risk to our staff or facility.

6.      Item Abandonment.
If we cannot reach you or come to an agreed upon pickup arrangement of your Items, your Items will be considered abandoned. We will drop your Items off at the 101 Collins business tenancy you provided when you signed up for our Services. This drop-off will likely occur when convenient for 101 Collins at a date and time between December 11, 2026, and January 8, 2026.

7.      Right to Inspect.
In the event of an emergency, suspected criminal activity, suspected storage of prohibited Items or upon default of any of your obligations under this Agreement, 101 Collins Street shall have the right to inspect the contents of your Items.

8.      Release of Your Information.
If required by law, you authorize 101 Collins Street to release any information related to you and your storage of Items under this Agreement.

9.      Limited Warranty and Disclaimer.
101 Collins Street warrants that the Services will be provided in a professional and workmanlike manner by personnel trained with respect to the Services.

10.   Notices.
All notices from 101 Collins Street shall be sent to the e-mail address you provide to 101 Collins Street. Notices shall be deemed given when sent by e-mail. All statutory notices shall be sent as required by law. You agree to give prompt written notice to Sleigh of any change to your contact information including phone, email address, and physical address.

11.   Force Majeure.
101 Collins Street shall not be liable for delay or inability to perform any of its obligations under this Agreement to the extent caused by acts of God, or other events beyond its reasonable control, including but not limited to governmental actions, community diseases, epidemics and pandemics, labor unrest, acts of terrorism, riots, unusual traffic delays or severe weather conditions.